Shipping policy
Royal Step Shoes
At Royal Step Shoes, we strive to deliver your orders quickly and safely. Please read our shipping policy to understand how deliveries are handled.
1. Delivery Coverage
Royal Step Shoes currently provides delivery services exclusively within Pakistan.
All orders are shipped through our trusted courier partner:
TCS Courier Services
2. Order Confirmation
After placing your order, our team may contact you through phone or email to confirm the order details.
Once your order is confirmed, it will be processed and dispatched promptly.
3. Shipping Location
All orders are shipped from Lahore, Pakistan.
4. Delivery Time
After dispatch, you can expect to receive your order within:
2 – 3 working days
Delivery time may vary slightly depending on:
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Your city or location
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Courier service operations
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Public holidays or unexpected delays
5. Order Tracking
Once your order has been shipped, you may receive tracking information from the courier service, allowing you to monitor the delivery status of your package.
6. Delivery Delays
While we aim to deliver all orders on time, delays may occasionally occur due to circumstances beyond our control, such as:
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Courier service delays
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Weather conditions
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Public holidays
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Operational issues
Royal Step Shoes will do its best to assist customers in case of such delays.
7. Incorrect Address
Customers are responsible for providing the correct shipping address and contact details when placing an order. Royal Step Shoes will not be responsible for delays or failed deliveries due to incorrect information.
8. Contact Information
For any questions regarding shipping or delivery, please contact us:
Phone / WhatsApp: +92-335-6792776
Email: info@royalstepshoes.com
Outlet Location:
Near Wapda Town Roundabout, adjacent to Shirt & Tie Outlet, Lahore.